Contact
The fastest way to reach us is email. We read every message and reply within one US business day.
Order help
Use this for: tracking, returns, refunds, missing or damaged items, anything order-related. Please include your order number in the subject or first line.
General questions, media, partnerships
Use this for: pre-purchase questions, media inquiries, partnership ideas, product suggestions, or anything that isn't tied to a specific order.
Our address
Krendora
1480 NW North River Dr
Miami, FL 33125
United States
Response time
Within one business day. If you don't hear back in two business days, please resend — occasionally messages get caught by spam. We respond to every legitimate inbound.
Our hours
Email-only support, Monday through Friday. We don't currently offer phone support — it lets us reply faster, keep careful records, and stay focused on what actually matters: getting your order right.
If you'd rather use a form, the one below works too: